Some evidence-based perspectives on designing learning, aimed at those planning inductions/training for volunteers, from Tobi Johnson.
Often, the programs I work with have daunting amounts of information volunteers must learn in order to perform with confidence. Programs must be assured that volunteers know their role so that they can manage risk. Volunteers want to learn new things, have fun, and deliver on their missions with pride.
From Tobi’s non-profit management blog, click on the text for full post.